{"id":319,"date":"2022-04-04T15:17:52","date_gmt":"2022-04-04T13:17:52","guid":{"rendered":"https:\/\/maintain.design\/support\/?page_id=319"},"modified":"2024-04-08T15:29:12","modified_gmt":"2024-04-08T13:29:12","slug":"support-ticket","status":"publish","type":"page","link":"https:\/\/maintain.design\/support\/support-ticket\/","title":{"rendered":"Support ticket"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”section” _builder_version=”4.24.2″ _dynamic_attributes=”background_image_phone” _module_preset=”default” background_color=”#1D003F” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(29,0,63,0.89) 50%|rgba(50,0,107,0) 60%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(29,0,63,0.89)” background_color_gradient_start_position=”50%” background_color_gradient_end=”rgba(50,0,107,0)” background_color_gradient_end_position=”60%” background_image=”https:\/\/maintain.design\/support\/wp-content\/uploads\/sites\/2\/2024\/04\/MaintainDesign-header-22.jpg” background_size=”contain” background_position=”center_right” min_height=”360px” min_height_tablet=”320px” min_height_phone=”320px” min_height_last_edited=”on|tablet” custom_padding=”150px||||false|false” custom_padding_tablet=”150px||||false|false” custom_padding_phone=”130px||||false|false” bottom_divider_style=”asymmetric2″ bottom_divider_color=”#f8f8f8″ bottom_divider_height=”50px” bottom_divider_flip=”horizontal” bottom_divider_arrangement=”above_content” bottom_divider_height_tablet=”40px” bottom_divider_height_phone=”30px” bottom_divider_height_last_edited=”on|tablet” hover_transition_duration=”0ms” scroll_fade=”0|0|0|100|0|100|100″ background_color_phone=”#1D003F” background_last_edited=”on|tablet” background_enable_color_phone=”on” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”on” background_color_gradient_direction_tablet=”90deg” background_color_gradient_stops_tablet=”rgba(29,0,63,0.89) 65%|rgba(29,0,63,0.3) 100%” background_color_gradient_stops_phone=”rgba(29,0,63,0.75) 0%|rgba(29,0,63,0.75) 100%” background_color_gradient_start_tablet=”rgba(29,0,63,0.89)” background_color_gradient_start_phone=”rgba(29,0,63,0.89)” background_color_gradient_start_position_tablet=”65%” background_color_gradient_end_tablet=”rgba(29,0,63,0.3)” background_color_gradient_end_phone=”rgba(29,0,63,0.89)” background_color_gradient_end_position_tablet=”100%” background_enable_image_phone=”on” background_size_tablet=”cover” global_module=”1204″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”90%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” hover_transition_duration=”0ms” scroll_fade=”0|0|0|100|0|100|100″ motion_trigger_start=”top” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.24.2″ _module_preset=”default” text_font=”Maintain Medium||||||||” text_text_color=”#F84E01″ text_font_size=”14px” text_line_height=”1.2em” header_font=”||||||||” header_font_size=”3rem” header_2_font=”Maintain Light||||||||” background_layout=”dark” min_height=”16px” custom_margin=”||10px||false|false” text_letter_spacing_tablet=”” text_letter_spacing_phone=”0px” text_letter_spacing_last_edited=”on|phone” header_font_size_tablet=”2rem” header_font_size_phone=”2rem” header_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”13px” header_3_font_size_last_edited=”on|phone” header_3_letter_spacing_tablet=”” header_3_letter_spacing_phone=”0px” header_3_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Maintain Design<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font=”Maintain Regular||||||||” header_font=”Maintain Medium|700|||||||” header_font_size=”3rem” header_2_font=”Maintain Light||||||||” header_3_font=”Maintain Medium|300|||||||” background_layout=”dark” max_width_tablet=”400px” max_width_last_edited=”off|desktop” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” hover_transition_duration=”0ms” header_font_size_tablet=”2rem” header_font_size_phone=”2rem” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Online Helpdesk<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.2″ _module_preset=”default” background_color=”#F8F8F8″ custom_padding=”35px||50px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.1″ _module_preset=”default” max_width=”820px” module_alignment=”center” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_font=”||||||||” header_2_font_size=”32px” header_3_font=”|||on|||||” header_3_text_color=”#f84e01″ header_3_font_size=”14px” header_3_letter_spacing=”2px” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”||10px||false|false” border_color_all=”#666666″ border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Support ticket<\/span> aanmaken<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” make_equal=”on” _builder_version=”4.24.2″ _module_preset=”default” background_color=”#FFFFFF” width=”90%” max_width=”820px” module_alignment=”center” custom_padding=”0px||0px|||” border_radii=”on|5px|5px|5px|5px” border_color_bottom=”#dddddd” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][de_fb_form title=”Support ticket” form_id=”Support ticket” submit_button_text=”Versturen” hide_until_loaded=”off” success_hide_form=”on” success_message=”Bedankt voor je bericht! We gaan direct voor je aan de slag!” failed_message=”Sorry je bericht kan niet worden verstuurd. Probeer het later nog eens of stuur een mail naar support@maintain.design” use_custom_email=”off” custom_contact_email=”support@maintain.design” email_title=”Support ticket – %%onderwerp%%” email_template=”Hi team Maintain, <\/p>\n

Er is een nieuwe support aanvraag ontvangen van %%naam%%<\/strong> via de helpdesk, .<\/p>\n

Onderwerp: %%onderwerp%%<\/p>\n

Naam: %%naam%%
\nWebsite: %%website%%
\nE-mailadres: %%email%%
\nTelefoonnummer: %%telefoon%%<\/p>\n

Bericht:
\n%%bericht%%<\/p>\n

%%bestand%%” send_copy_to_sender=”on” sender_email_field=”email” reply_to_email=”support@maintain.design” reply_email_title=”Support ticket – %%onderwerp%%” reply_email_template=”Hi %%naam%%, <\/p>\n

Bedankt voor je nieuwe support aanvraag bij Maintain Design. We hebben je bericht ontvangen en gaan direct voor je aan de slag. Je hoort snel van ons.<\/p>\n

——-<\/p>\n

Onderwerp: %%onderwerp%%<\/p>\n

Naam: %%naam%%
\nWebsite: %%website%%
\nE-mailadres: %%email%%
\nTelefoonnummer: %%telefoon%%<\/p>\n

Bericht:
\n%%bericht%%<\/p>\n

%%bestand%%” save_to_database=”on” _builder_version=”4.24.2″ _module_preset=”default” form_field_background_color=”#F8F8F8″ form_field_focus_background_color=”#F8F8F8″ form_title_font_size=”0px” success_notice_text_font=”|700|||||||” success_notice_text_text_align=”center” success_notice_text_text_color=”#1b9b04″ success_notice_text_font_size=”18px” success_notice_text_line_height=”2em” failed_notice_text_font=”|700|||||||” failed_notice_text_text_align=”center” failed_notice_text_text_color=”#c61717″ failed_notice_text_font_size=”18px” failed_notice_text_line_height=”2em” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#32006B” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”135deg” button_bg_color_gradient_stops=”#32006b 0%|#1d003f 100%” button_border_width=”0px” button_border_radius=”50px” button_letter_spacing=”0px” button_font=”Maintain Medium|700|||||||” button_icon=”||fa||900″ button_on_hover=”off” button_custom_margin=”||50px||false|false” button_custom_padding=”8px|55px|8px|40px|true|false” max_width=”95%” module_alignment=”center” hover_enabled=”0″ border_width_all=”1px” border_color_all=”#eeeeee” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#1D003F” button_bg_enable_color__hover=”on” button_bg_color_gradient_stops__hover=”#fd7d02 1%|#f32100 100%” button_bg_use_color_gradient__hover=”on” border_radii=”on|5px|5px|5px|5px” sticky_enabled=”0″][de_fb_form_field field_title=”Ik heb hulp nodig bij ” admin_title=”Onderwerp” field_id=”onderwerp” field_type=”select” select_placeholder=”on” select_placeholder_text=”– Maak je keuze — ” select_options=”%91{%22value%22:%22Website aanpassing%22,%22checked%22:0,%22dragID%22:-1},{%22dragID%22:0,%22value%22:%22E-mail of webmail%22,%22checked%22:0},{%22value%22:%22Hosting of domeinnaam%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Administratie%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Storing%22,%22checked%22:0,%22dragID%22:3},{%22dragID%22:4,%22value%22:%22Anders%22,%22checked%22:0}%93″ required_mark=”on” field_label_position=”top” field_placeholder=”Waarmee kunnen we je helpen?” _builder_version=”4.18.0″ _module_preset=”default” label_text_font=”|700|||||||” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Je naam” admin_title=”Je naam” field_id=”naam” required_mark=”on” field_grid_column=”et_pb_column_1_2″ field_placeholder=”Je naam” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Je website” admin_title=”Je website” field_id=”website” required_mark=”on” field_grid_column=”et_pb_column_1_2″ field_placeholder=”Je bedrijf of website” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Je e-mailadres” admin_title=”Je e-mailadres” field_id=”email” field_type=”email” required_mark=”on” field_grid_column=”et_pb_column_1_2″ field_placeholder=”Je e-mailadres” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Je telefoonnummer” admin_title=”Je telefoonnummer” field_id=”telefoon” field_grid_column=”et_pb_column_1_2″ field_placeholder=”Je telefoonnummer” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Bericht” admin_title=”Bericht” field_id=”bericht” field_type=”text” required_mark=”on” field_placeholder=”Je bericht, gewenste aanpassing of foutcode” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][de_fb_form_field field_title=”Screenshot of bestand” admin_title=”Bestand” field_id=”Bestand” field_type=”file” upload_alt_title=”Geen bestand gekozen” max_file_counts_error=”Maximum aantal bestanden bereikt.” max_upload_file_size_error=”Je bestand is te groot.” accepted_file_types_file=”pdf,csv,docx,pptx,doc,ppt,xlsx,xls,jpg,jpeg,png,webp,numbers” accepted_file_types_image_error=”Je bestandstype is niet ondersteund.” field_placeholder=”Screenshot of bestand” description_text=”on” description_text_text=”Screenshot of bestand” _builder_version=”4.18.0″ _module_preset=”default” label_text_font=”|700|||||||” field_description_font=”|700|||||||” global_colors_info=”{}” form_step=”0″ current_step=”0″][\/de_fb_form_field][\/de_fb_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Maintain DesignOnline HelpdeskSupport ticket aanmaken

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